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Terms of service

What you're buying, what it costs, what I guarantee and what I deliberately don't. Written to be read rather than to hide things.

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These terms cover services purchased from WP Technical SEO Consultant. They're written to be read, not to hide things. Engagements booked through Upwork are also governed by Upwork's own terms.

What you're buying

Each quoted package lists a named scope, deliverable, and timeframe. That listing is the agreement: work inside the scope is included, work outside it is quoted separately before it happens. Timeframes start when I've got the access I need, not at payment.

Payment

Package prices are in US dollars and published on the site and on the offer pages: $149 for the audit, $999 for the audit and fixes, $299 a month for maintenance and $750 a month for growth, both month to month with no minimum term. Every project is confirmed at a fixed price on Upwork before work begins and paid through Upwork milestones, each released when you approve the work. If a site turns out to be substantially larger than a package's stated limits, I'll pause and quote the difference rather than deliver a thinner version silently.

Access and safety

You agree to provide the WordPress and Search Console access the work requires, and you confirm you're authorized to grant it. I work on staging copies or in low-risk windows, change one thing at a time, and keep a record of changes. You'll want to keep your own backups too; I'll always take one before starting. The privacy policy covers how I handle client data and what happens to access once the work's done.

No ranking guarantees

I don't guarantee rankings, traffic numbers, or AI citations, and these terms are explicit about that because nobody can truthfully promise outcomes controlled by Google, OpenAI, or your competitors. What's guaranteed is the delivery of each package's named scope and an honest report of what changed.

What I do guarantee

Every project has a committed date in its written scope, and if I miss it, you get 10% off for every day late. Speed projects ship with Core Web Vitals in the green on mobile, and if they aren't, I keep fixing at no charge until they are. Every message gets an answer within one business day.

Revisions and support

Each deliverable includes reasonable clarification and correction of anything that doesn't match its stated scope. Packages that list post-delivery support include it for the stated period; new requests beyond scope don't fall under it: they're new work.

Ending an engagement

Either of us can end an engagement before completion. If you cancel, you'll pay for work completed to that point and you'll receive everything produced so far. If I cancel, you're refunded for anything not delivered.

Liability

My liability for any engagement is capped at the amount you paid for it. I'm not liable for indirect losses such as lost profits, or for changes others make to your site after I've delivered.

Contact

Questions about these terms? Reach me on Upwork.